Bryan_hill82
May 21, 2026
"Refund took absolutely forever"
The shoes were fine, nothing really wrong with them, but the refund process was 100% more annoying than it needed to be. I sent the return back and then basically waited forever with barely any updates. Customer service did answer eventually, but it was slow enough that I had to chase them myself. I did get my money back in the end, but I can say with complete confidence this was not a smooth experience
"Looked fine, but zero support"
I really wanted to like these because they look decent, but wow, my feet started hurting quickly. There’s basically no arch support at all, and they’re just not comfortable for walking. Definitely frustrating if you need something you can wear for more than a few minutes.
hello_zachary630
April 14, 2026
"Shoes started falling apart way too quickly"
I bought a pair of shoes from Marc Joseph New York and, i really thought they were going to be better than they ended up being, especially for what they cost. When they first arrived they looked really nice, and I actually liked the style a lot, so at first I felt good about the purchase. But after only a few wears, I started noticing the sole wearing down in spots, and then the stitching started looking loose too, which was frustrating because it was not like I had owned them for a long time.
I was not doing anything intense in them either, which is the part that annoyed me the most. I wore them for normal everyday stuff, like walking to work, running a few errands, and walking around town, nothing rough or unusual. After maybe a month, they already looked like I had been wearing them for a year, and that just feels unacceptable for shoes in this price range. I really wanted to like them, but based on how quickly they fell apart, I would not buy from them again.
mildred_Dorman00
March 28, 2026
"Painful break-in, not worth the price"
I really wanted to give these shoes a fair chance, but the break-in was rough. I wore them a few times hoping they’d soften up, but I still ended up with blisters and sore feet. For how much they cost, I feel like it’s only right to expect better comfort and quality. Charging premium prices for shoes that hurt this much just doesn’t sit well with me. I won’t be buying from here again.
FrancisPegg
March 07, 2026
"Looked good, but felt a bit cheaply made"
At first glance the shoes looked nice, but once I actually had them in hand, the stitching seemed uneven in a few spots and the edges of the sole felt kind of rough, especially around that one area near the side. For what they cost, I was expecting them to feel a little more solid and better finished
"Shipping took way longer than expected"
I ordered a pair of shoes from Marc Joseph New York, and the shipping was frustrating. The estimate on the site made it seem like they’d arrive sooner, but it ended up taking several extra days.
What made it more annoying was the lack of useful updates. I kept checking the tracking myself, and it just looked stuck for a while. Meanwhile, I was getting all these aggressive reminder emails and notifications from them, which felt irritating considering my order hadn’t even shown up yet.
The shoes were fine once they finally arrived, so I don’t really have a big complaint about the product itself. But the slow shipping and constant reminders made the whole experience feel more annoying than it needed to be. I’d probably only order again if I wasn’t in any kind of rush.
PamelaSeling
March 03, 2026
"Customer service made it feel like my fault"
I reached out to marcjosephnewyork.com about my order because I just needed a simple update, and it took days to get anything back. When they finally responded, it still wasn’t really helpful and kind of felt like they were blaming me for the issue instead of trying to fix it. Super frustrating experience. I don’t think I’ll be ordering from them again
KatherineSmith
February 23, 2026
"I really wanted to love these shoes because..."
I really wanted to love these shoes because the style is so cute, but wow, the material was a disappointment. After just a few wears, they started creasing like they’d been through a whole lifetime of walking, and they just didn’t feel as sturdy as I expected for the price. The fit was fine, nothing terrible there, but the quality makes me nervous that they won’t hold up for long. They’re not the worst shoes ever, but I don’t think I’d buy them again.
ann_Ussery03
February 07, 2026
"Cute, but my feet were not having it"
These shoes are really cute, but wow, they hurt so bad. I wore them for one day and my feet were absolutely killing me. The leather felt super stiff, there was basically no cushion, and they rubbed my heels raw. I swear every cute pair of shoes ends up being impossible to actually wear. For me, they’re just not worth the pain
paula1976
February 05, 2026
"Shoes were fine, box was a mess"
The shoes themselves were okay, so I guess that’s the main thing, but the box showed up smashed and the tissue paper inside was all torn up. I know it’s just packaging, but when you pay that much it kind of makes the whole order feel less nice. Maybe it doesn’t really affect the shoes, but still, it wasn’t a great first impression.
GwendolynEsposito_35
January 16, 2026
"Cute at first glance, but not all winners"
I saw these and immediately thought, okay, these are actually stylish. Some of the designs look really nice in person, but a few of them do feel a little outdated once you take a closer look. For the price, though, I can’t really complain too much. They’re decent if you find a style you like
KenWilliams
January 14, 2026
"Got the wrong loafers"
I order black loafers but brown ones showed up instead. I was annoyed because I needed the black pair, and the return process take way longer than I expected. Kinda frustrating overall.
john2005
January 01, 2026
"I ordered these shoes in my..."
I ordered these shoes in my usual size, but they ran way too small. I could barely get them on. What made it more frustrating was that the return/exchange terms seemed to change from what I expected, so dealing with it ended up being more of a hassle than it should’ve been
hello_jeremiah715
December 23, 2025
"I was already in a impatient mood..."
I was already in a impatient mood when I started shopping, and this site definitely didn’t help. The pages were loading so slowly, and then my cart randomly changed sizes right when I was trying to check out. I also couldn’t get my discount code to work, and the shipping details weren’t really clear until the very end. It all just felt messy and annoying, so I gave up and bought the shoes from another site instead.
hello_constance288
December 19, 2025
"Too expensive for what it is"
Not really worth it. The quality feels okay at best, but the price is way too high.
Joseph_manfred82
December 09, 2025
"Exchange was more hassle than it should’ve been"
I tried to exchange a pair and it turned into a headache. The replies were slow, the instructions weren’t very clear, and I kept feeling like I had to follow up just to get things moving. They used a lot of polished customer-service wording, but it didn’t really match the actual experience. It just wasn’t smooth, and I don’t think I’ll be ordering again